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How n63 Handles Your Personal Data

At n63, we are clear about what personal data we collect from your account, why we collect it, and how long we hold it — no vague language…

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What This Policy Covers and Where It Applies

n63 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy covers personal data collected when you open an account, make transactions through UPI, Paytm or PhonePe, and interact with any feature on n63.club. Whether or not this service is available to you depends on local law, and this policy applies only where local law

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permits access. We collect your name, contact details, payment method identifiers and device data solely to operate your account, process withdrawals and keep your session secure. We do not sell your personal data to third parties for marketing purposes. Retention periods vary by data type —
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transaction records are kept as required under applicable financial regulations, while session and cookie data is cleared sooner. If you have questions about what data we hold about you, reach out to our privacy team using the contact paths listed further down this page.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you want to request a copy of your data, ask us to correct inaccurate records, or raise a concern about how your information is handled…

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Every measure we take around data handling is designed to keep your account details accurate, secure and accessible only to you and the systems needed to run your account.

Cookie Usage

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. Analytics cookies track aggregate page behaviour — no personal identifiers are shared with analytics vendors. You can adjust cookie preferences from your browser settings at any time.

Account Security Measures

Account passwords are stored using industry-standard hashing — we never hold your password in plain text. Two-factor authentication is available on your account settings page, and we strongly encourage you to enable it to protect against unauthorised access attempts.

Payment Data Handling

When you deposit via UPI, Paytm or PhonePe, we record the transaction reference and amount but do not store your full UPI ID or wallet credentials on our servers. Payment data is tokenised at the point of entry and handled by PCI-compliant processors.

Data Retention Periods

Account profile data is kept for as long as your account remains open plus any period required by applicable law after closure. Cookie and browsing-session data is cleared within 90 days. You can request early deletion of non-mandatory records by contacting our privacy team.

Third-Party Data Sharing

We share data only with processors who are contractually required to protect it — such as payment gateways handling your UPI or PhonePe transactions, and fraud-detection services that assess transaction risk. We do not share data with advertisers or unrelated commercial parties.

Requesting Changes to Your Data

You have the right to access, correct or request deletion of personal data we hold about you, subject to any legal retention obligations. Submit your request via email or the in-account Help Centre; we will confirm receipt within 48 hours and complete the action within seven business days.

Common Questions About Your Privacy at n63

Below you will find answers to the questions we receive most often about how n63 collects, uses and protects your personal data. If your question is not covered here, our privacy team is reachable through email, live chat or the in-account Help Centre at any time.

We collect your name, email address, mobile number, date of birth and country of residence at registration. Device data and IP address are also logged to help us detect unauthorised access and comply with applicable jurisdictional requirements.

We store transaction references and amounts for your account history, but we do not hold your full UPI ID or Paytm wallet credentials. All payment data is tokenised and routed through PCI-compliant processors so your financial details never sit on our servers in raw form.

Yes. Submit a data access request to our privacy team via email or the in-account Help Centre. We will compile your data — account details, transaction logs, support ticket history — and deliver it to your registered email address within seven business days.

Contact the privacy team with a deletion request. We will remove all data that is not subject to a legal retention obligation, such as financial transaction records. We will confirm which data has been deleted and which must be retained, and why, within seven business days.

Only with processors who are directly needed to run your account — payment gateways, fraud-screening services and, where required, regulatory bodies. We do not sell or rent your data to advertisers, data brokers or any commercial parties unconnected to operating your account.

Account profile data is retained for the period required under applicable financial and anti-money-laundering regulations after your account is closed. Non-mandatory data, such as marketing preferences and browsing-session logs, is deleted within 90 days of account closure.

Reach out to our privacy team directly via the email address listed in the Privacy Contact section above or through the in-account Help Centre. We treat every privacy complaint seriously and will acknowledge your concern within 48 hours of receipt.

How n63 Handles Your Personal Data

Reach Our Privacy Team Directly

How We Protect and Manage Your Information

Cookie Usage

Account Security Measures

Payment Data Handling

Data Retention Periods

Third-Party Data Sharing

Requesting Changes to Your Data

Common Questions About Your Privacy at n63

01 What personal data does n63 collect when I open an account?

02 Does n63 store my UPI or Paytm payment details?

03 Can I request a copy of all the data n63 holds about me?

04 How do I ask n63 to delete my personal data?

05 Does n63 share my data with third parties?

06 How long does n63 keep my account data after I close my account?

07 Who should I contact if I believe my privacy rights have been violated?

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