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Legal Framework Governing Your n63 Account

Every account on n63 operates under a defined legal structure — covering how we collect and store your data, how we handle disputes, and what terms apply when…

Privacy PolicyTerms of UseCookie PolicyData RetentionJurisdiction Notice
n63 Legal Framework Governing Your n63 Account
LEGAL CONTACT PATHS

Reach Our Legal and Compliance Team

If you have a question about our privacy practices, a request to access or delete your personal data, or a dispute regarding account terms, our dedicated…

Email Support Send your legal or data-related request to our compliance email address.
Live Chat Our chat window is available around the clock for account-level legal questions.
Postal Address Formal legal correspondence and statutory data requests can be sent to our registered office…
ACCOUNT SECURITY PRACTICES

How We Protect and Manage Your Data

Security and transparency are built into how we run every part of the account lifecycle — from the moment you register to the point you request data deletion.

Data Encryption

All personal data transmitted between your device and our servers is encrypted using TLS protocols. Payment details processed through UPI, Paytm, or PhonePe never pass through our servers in plain text — they transit secure payment gateways only.

Cookie Controls

We use session cookies to keep your lobby active and analytical cookies to understand which pages you visit. You can adjust cookie preferences at any time from the settings panel without it affecting your account access.

Data Retention Windows

Account data is retained for as long as your account remains open, plus a mandatory post-closure period required by applicable law. After that window closes, identifiable records are deleted or permanently anonymised.

Access Requests

You have the right to request a full copy of the personal data we hold on your account. Submit your request via email with your account ID and we will send a structured data package within 14 working days.

Account Security

Two-factor authentication is available on every n63 account. We also flag login attempts from unrecognised devices and send an immediate alert to your registered email or phone number before allowing access.

Deletion Requests

To request permanent deletion of your account and associated data, contact our compliance team via email. Once verified, the deletion process begins within 5 working days, subject to any outstanding legal retention obligations.

Common Questions About Our Legal Terms

Below are the questions we receive most often about privacy, account terms, data rights, and how our policies apply to accounts registered from India. If your question isn't covered here, reach out to our compliance team directly.

We collect your name, date of birth, email address, phone number, and payment identifiers linked to UPI, Paytm, or PhonePe. This data is used solely to operate your account, process transactions, and meet applicable legal requirements.

Yes. Email our compliance team with your account ID and a copy request. We will compile and send a structured data package to your registered email address within 14 working days of verifying your identity.

We retain your data for a post-closure period defined by applicable law in your jurisdiction. Once that mandatory window expires, identifiable records are deleted or permanently anonymised from our systems.

We do not sell your data. We share it only with payment processors — such as UPI and Paytm networks — and service providers who operate under strict data-processing agreements, solely to fulfil account and transaction functions.

Our terms are governed by the jurisdiction under which n63 operates. Access and eligibility depend on local law where you are located; by accepting the terms you confirm that access is permitted under the laws of your region.

Send a deletion request to our compliance email with your account ID. After verifying your identity, we initiate the deletion process within 5 working days, subject to any retention obligations imposed by applicable law.

Contact our compliance team via email or live chat with a detailed description of your concern. We will investigate and respond within 14 working days. You also retain the right to raise a complaint with the relevant data authority in your jurisdiction.